Large File Pass support
Paid pass didn’t work?
We don’t want you fighting support over $2.99. First, verify the purchase. Then we’ll email the checkout address a one-time code and send the request to VidShrink support for manual review.
The verification code expires after 10 minutes. Verified requests are emailed to VidShrink support before any refund is issued. Refunds are never disbursed automatically from this form and, if approved, always go back to the original payment method.
Need a person? support@vidshrink.com
